Legal
Privacy Policy
This Privacy Policy explains how GrindTexas (“GrindTexas,” “we,” “us,” or “our”) collects, uses, and protects the information you provide when you contact us — through this website, by phone or text, or through our advertisements and lead forms on Facebook, Instagram, or other platforms operated by Meta. GrindTexas provides stump grinding and stump removal services across the Dallas–Fort Worth metroplex.
Information We Collect
We only collect the information you choose to give us so we can quote and perform your stump grinding work, including:
- Contact details — your name, phone number, and email address.
- Job details — your address or service location, and any description or photos of the stump(s) you send us.
- Messages — anything you include in a form, text, or email to us.
- Basic usage data — standard analytics such as pages viewed and general location, collected through cookies (see Cookies & Analytics below).
We do not collect payment card numbers through this website, and we do not knowingly collect sensitive personal information.
How We Collect It
We receive your information when you submit a quote request on this website, call or text us, email us, or complete one of our lead forms on Facebook or Instagram. When you submit a lead form on a Meta platform, Meta shares the contact details you entered with us so we can follow up about your request. Meta’s own handling of your data is governed by Meta’s privacy policy.
How We Use Your Information
- To respond to your request and provide a free quote.
- To schedule, perform, and follow up on your stump grinding or removal service.
- To contact you by phone, text, or email about your inquiry or job.
- To improve our website and services.
We do not sell or rent your personal information to anyone.
Text Messaging (SMS)
If you provide your phone number or text us a photo of your stump, you consent to receive text messages from GrindTexas about your quote and service. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, or reply HELP for help. Opting out of texts will not affect any service already scheduled. We do not share your phone number with third parties for their own marketing.
Cookies & Analytics
This website uses Google Analytics to understand how visitors use the site. These tools may set cookies and collect anonymized usage data such as the pages you visit and your approximate location. You can disable cookies in your browser settings; the site will still work.
How We Share Information
We share your information only with trusted service providers who help us operate our business — for example, email and text-messaging providers, our website host, and analytics providers — and only as needed to serve you. We may also disclose information if required by law. We never sell your data.
Data Retention
We keep your information for as long as needed to serve you and to keep normal business records, then delete it when it is no longer needed. You may ask us to delete your information at any time (see Your Choices & Rights).
Your Choices & Rights
You may ask us to access, correct, or delete the personal information we hold about you, and you may opt out of our texts (reply STOP) or emails (use the unsubscribe link or just ask). To make any request, contact us at [email protected] or (940) 293-2715 and we’ll take care of it.
Children’s Privacy
Our services and website are intended for adults. We do not knowingly collect information from anyone under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above. Continued use of our website or services after a change means you accept the updated policy.
Contact Us
Questions about this Privacy Policy or your information? Reach us at:
- Email: [email protected]
- Phone / Text: (940) 293-2715
- GrindTexas · Richardson, TX · Serving the DFW Metroplex